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Ideas from the Yale School of Management

Current stories

Is Uber Strangling the Restaurant Business?

Restauranteurs are reporting increasing difficulty in attracting and retaining servers because apps like Uber and Lyft offer another option for entry-level workers. Yale SOM’s Jiwoong Shin and his co-authors took advantage of the sudden departure and return of ridesharing in Austin, Texas, to understand its effect on restaurants.

Uber cars lined up at an airport
An illustration of butterflies around a woman's face, with a human figure on top of one of them
Shoppers in a chain store with televisions for sale
Collection No. 8

Are You Ready for AI?

Of the many technologies that have changed our lives since the invention of the microchip, generative AI may have had the most dramatic debut. ChatGPT is likely the fastest-growing internet service ever, and every major tech company is scrambling to incorporate Large Language Models into their products. We’ve been talking with Yale faculty and alumni about the potential of the technology to both advance and disrupt our society.

An illustration of a robot greeting an office worker drinking coffee
Collection No. 7

Confronting the Climate Crisis

Yale Insights is talking with the scholars and practitioners who are providing the expertise and leadership to make the adaptation and mitigation of this unprecedented challenge a reality.

ESG data is exposing climate risk
Collection No. 6

Leading through COVID

COVID-19 has created leadership challenges for every kind of organization. Some are working to help the sick or the hungry, or to maintain vital services. All are scrambling to stay connected with their employees and remain economically viable. We've been talking with Yale SOM alumni about the challenges that they are facing, and hearing about their professional and personal lives during the global pandemic.

Illustration depicting home office & financial crisis during COVID